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FAQs
Thank you for considering Artist Print Studio for your high-quality Giclée Printing needs. Below are answers to frequently asked questions about our services. If you have any additional questions, please don't hesitate to contact us.
FAQs
What is Giclée Printing?
A Giclée print is a high-quality printing method used to reproduce fine art and photographs. It involves using archival-quality inks and specialized printers to create museum-quality prints with exceptional detail and color accuracy.
Each print using this method is made up of thousands of small ink particles that build up to produce a print, using the halftone technique that simulates continuous-tone imagery through the use of dots, varying either in size or in spacing, thus generating a gradient-like effect.
What types of artwork do you print?
We specialize in printing fine art and photographs for artists and photographers. Our services include printing paintings, illustrations, photographs, digital art, and more.
What file type does my print need to be?
We reccommend and If your ordering online your file needs to be a high quality, flattened PDF.You can read our file requirements for more help.
We can also print from a TIFF, PSD or JPEG but these would need to be emailed over.
Learn more about how to prepare your file for print with this Tech Guide.
Can I print multiple designs?
Absolutely! You can upload all your files online and use the arrows on the right of the file to select how many you would like.
How do I know what paper to choose for my art?
You can request paper samples by contacting us or visit the Giclée Printing page on our website to find out more information.
What is bleed?
Bleed is something that’s very important in the print world, we need an extra 3mm around the edge of your design to make sure none of your artwork is cut off in the trimming process. If you are stuck, get in contact or read more on how to set up your file.
I'd like my prints to have a border, how can I do this?
We do ask that if you’d like your prints to have borders, you would add those to your designs before sending your files to us. However, if you’re struggling with this, we’re always happy to help. You can read our guide of how to set up your file or pop a message in your order notes.
Can you scan my original artwork for me?
We don’t currently offer an in-house scanning service! Any original artwork that you’d like printed with us must be scanned or photographed on your end before submitting an order. If you’re having trouble with this, drop us an email and we’re happy to help to the best of our ability.
Can I change or cancel my order?
Once an order is placed online there are no options to change or cancel that order online, but don’t worry, you still be may able to cancel the order.
If you can let us know within 1 hour of placing your online order, we will be able to cancel, update or refund your order.
Please email us at hello@artistprintstudio.co.uk as soon as possible providing your order reference and there should be no charge unless it has already been printed.
How do I amend my cart?
If you’ve started your order and placed the item in your Cart, but realised you need to add extra prints or artworks or chnage the paper type or size – have no fear, you can now amend these from the Cart but clicking the 'EDIT OPTIONS' button next to the item.
How can I collect my order from your studio?
For print order collection from our studio, we aim to have your prints ready within 24 hours from the time you placed the order.
The Print Studio is open for collection 9-5pm Monday, Thursday & Friday and you will be notified via email once your order is ready for collection with further details.
*Printing lead times can very depending on the quantity and size of prints.
How will you package my prints?
We use acid-free tissue paper to package all our prints, ensuring the print surface is always protected in transit.
For paper sizes A2, A1 and A0, we carefully hand-roll the prints and ship them in tubes.
For smaller sizes we use heavy duty cardboard envelopes.
Do you ship outside of the UK?
We do not currently ship outside of the UK.