Terms & Conditions

1. Introduction

These Terms & Conditions apply to all orders placed with Artist Print Studio. By placing an order through our website, you agree to be bound by these terms.

We reserve the right to update these Terms & Conditions from time to time. Any changes will apply to future orders placed after the updated terms have been published.

2. Ordering

When placing an order, you confirm that all information provided is accurate and complete.

Once an order has been submitted, we will begin processing it as soon as possible. Please ensure that all artwork files, sizes, colours, finishes, and order details are correct before completing your purchase.

Artist Print Studio cannot accept responsibility for errors caused by incorrect information or files supplied by the customer.

3. Artwork & File Requirements

Customers are responsible for ensuring that artwork files supplied to us are suitable for printing and meet any stated file requirements.

We will reproduce artwork based on the files provided by the customer. While we may carry out basic checks for print quality and suitability, we are not responsible for correcting design errors, image quality issues, spelling mistakes, colour differences, or other issues within customer-supplied artwork unless an alternative service has been agreed.

4. Copyright & Intellectual Property Rights

By uploading artwork, images, designs, photographs, or any other files to Artist Print Studio, you confirm that you have the necessary rights, permissions, licences, or authorisation required to reproduce and print that content.

You confirm that the artwork supplied does not infringe any copyright, trademark, intellectual property rights, or other rights belonging to any third party.

Copyright protection applies automatically to original creative works. The fact that an image or artwork is available online, on social media, through marketplaces, or other websites does not mean that it is free to reproduce.

It is the customer’s responsibility to obtain permission from the copyright owner, artist, designer, photographer, or other relevant rights holder before submitting artwork for printing.

5. Customer Responsibility for Submitted Artwork

Artist Print Studio acts on the instructions of the customer and relies on the customer confirming that they have the appropriate rights to reproduce any artwork supplied.

We do not accept responsibility for copyright infringement arising from artwork provided by a customer where the necessary permissions or licences have not been obtained.

By placing an order, you agree that you are responsible for any claims, losses, costs, damages, or expenses arising from the unauthorised reproduction of artwork that you have supplied.

6. Recognised Artwork & Copyright Checks

Due to the volume of artwork files we receive, Artist Print Studio is unable to review every file, identify every artist, or verify copyright ownership for every image submitted.

However, where we recognise artwork, an artist, or a design that may be protected by copyright — including artwork from artists we have previously worked with or are familiar with — we reserve the right to contact the customer before proceeding with an order.

In these circumstances, we may request written permission, licensing confirmation, or authorisation from the artist or copyright holder before printing the artwork.

We understand that customers may sometimes obtain images from third-party websites, marketplaces, or other sources without being aware that the artwork may be protected. However, the availability of an image online does not confirm that permission has been granted to reproduce it.

7. Refusal or Cancellation of Orders

Artist Print Studio reserves the right to pause, refuse, or cancel any order where:

• We reasonably believe the artwork may infringe copyright or intellectual property rights.
• We recognise artwork belonging to an artist or copyright holder and appropriate permission cannot be confirmed.
• Written authorisation requested from the copyright holder cannot be provided.

Where an order is cancelled under this policy, a full refund will be issued to the original payment method.

8. Proofs & Print Approval

Where a proof or preview is provided, customers are responsible for checking and approving the artwork before production.

Once approval has been provided, Artist Print Studio cannot accept responsibility for errors that were visible within the approved proof.

9. Colour Accuracy

We aim to reproduce colours as accurately as possible; however, differences may occur due to variations between screens, devices, printers, inks, and materials.

Minor colour variations are considered normal within the printing process and are not considered defects.

10. Returns & Refunds

Due to the personalised nature of our products, we cannot accept returns for correctly produced custom items unless they are faulty, damaged, or incorrectly supplied.

If your order arrives damaged, faulty, or there is an issue with the product supplied, please contact Artist Print Studio within 48 hours of delivery with photographs and details of the issue.

We will review each case and, where appropriate, offer a replacement, repair, or refund.

11. Delivery

Delivery times provided are estimates only and may vary due to production schedules, courier delays, or circumstances outside of our control.

Artist Print Studio cannot accept responsibility for delays caused by third-party delivery providers.

12. Website Content

All content on this website, including text, images, branding, and designs, remains the property of Artist Print Studio unless otherwise stated.

Content may not be copied, reproduced, or used without written permission.

13. Limitation of Liability

Nothing in these Terms & Conditions limits or excludes liability where doing so would be unlawful.

Where permitted by law, Artist Print Studio’s liability is limited to the value of the order placed.

14. Contact Information

If you have any questions regarding these Terms & Conditions, please contact Artist Print Studio.

Our Commitment to Artists

Artist Print Studio values the work of artists, designers, and creators. We are committed to ensuring artwork is reproduced responsibly and only where appropriate permissions are in place.

We appreciate customers’ understanding that these checks are necessary to protect artists’ rights and allow us to continue providing a responsible printing service.